Customer Outcomes · Proof at Scale

Real Outcomes. Real Infrastructure.

We measure success by uptime, threat reduction, deployment speed, and operational cost savings, not by the number of boxes we ship.

Transportation · Healthcare · Education · Utilities · Enterprise

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AviationPort Authority of New York & New Jersey

Zero Unplanned Downtime Across JFK Terminals 1 and 6

Data, security and voice systems for a new terminal, and a fiber demolition strategy for a live one — both delivered without a single unplanned outage.

Zero
unplanned downtime across both terminal projects
2
fully segmented networks delivered — Shared Tenant Services and Operations
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AviationPort Authority of New York & New Jersey

Airport Perimeter Fence Network Restored in 30 Hours, Not Months

With an airport security system offline and police dispatched to cover the gap, other vendors quoted months. Six engineers restored it in 30 continuous hours.

30 hours
continuous work from mobilisation to full restoration
6
engineers mobilised to cover every affected area at once
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AviationPort Authority of New York & New Jersey

Building Newark Liberty Terminal A From the Concrete Slab Up

One of the largest design-build projects in New Jersey history. BlackHawk Data was in the network, voice and cybersecurity design before the first fiber was pulled.

Design-stage
engaged before the first fiber cable was pulled
Fully redundant
architecture across all airport subsystems
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AviationPort Authority of New York & New Jersey

Modernizing the IT Backbone Behind 62 Million JFK Passengers

Airfield operations, security checkpoints and parking revenue all run on the same backbone. It had to be brought to current security standards without interrupting any of them.

~62M
annual passengers supported by the modernised backbone
Zero tolerance
downtime requirement met across all airport subsystems
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Gaming & Hospitality

Casino and Hotel Back Online by 2:15 AM, With No Contract in Place

A regional gaming operator went completely offline with an unresponsive MSP. Three engineers including the CTO mobilised within 15 minutes and restored the network overnight.

15 minutes
from call to senior engineering leadership mobilised
2:15 AM
full casino and hotel network operations restored
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Real Estate & Economic Development

Halving Support Costs Across 150 Buildings Without Losing Security Posture

A 300-acre business park with over 150 buildings cut year-over-year support contract costs by more than 50% while holding its full security posture and network performance.

50%+
reduction in year-over-year support contract costs
Maintained
full cybersecurity posture and network performance through the cuts
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Media & Entertainment

Acting as the IT Department for a Global Media Company Across 15 Sites

A small, budget-constrained IT team running infrastructure in fifteen countries needed an extension of itself — engineering due diligence, vendor negotiation and global logistics.

Top 10
strategic vendor, alongside global technology giants
15
international sites supported
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Higher Education

Rebuilding a Campus Police Voice System Officers Could Actually Operate

A university police department was running a voice system stitched together over seven or eight years, with no technical owner — in an environment where call routing and caller location are safety-critical.

7–8 years
of accumulated system fragility replaced
Accurate
call routing and caller-location identification for emergency response
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More Engagements

Additional Customer Outcomes

Further engagements across transportation, healthcare, education, utilities and multi-site enterprise.

Transportation · Cloudflare · Fortinet · Managed Services

Securing and Modernizing Network Infrastructure for a Bi-State Transportation Authority

Aging network infrastructure across 40+ facilities with inconsistent security policies, no centralized visibility, and an overburdened IT team supporting 300M+ annual passengers.

  • 40+ sites modernized over 18 months
  • 99.999% network uptime post-deployment
  • 73% reduction in security incidents
  • 60% reduction in mean time to resolution

BlackHawk Data didn't just upgrade our network - they fundamentally changed how we operate.

- VP of Technology, Major Transportation Authority

Healthcare · Cloudflare · Security · Compliance

Zero Trust Architecture for a 12-Hospital Healthcare Network

A 12-hospital health system needed to modernize security for HIPAA, protect connected medical devices, and enable secure remote access for 8,000+ clinical staff.

  • 12 facilities deployed in 6 months
  • 85% reduction in lateral movement risk
  • HIPAA audit passed with zero findings
  • 8,000+ staff onboarded in 4 weeks

They deployed Zero Trust without disrupting a single clinical workflow - in half the time expected.

- CISO, Regional Healthcare System

Education · Cloudflare · Performance · Security

Campus-Wide Cloudflare Deployment for a Major University System

A multi-campus university system with 200,000+ students needed to secure web applications, protect student data, and defend against DDoS attacks.

  • 200,000+ users protected across 8 campuses
  • 99.99% application uptime during peak enrollment
  • 12,000+ malicious requests blocked per day
  • $2.1M annual savings vs. legacy WAF

BlackHawk Data's Cloudflare expertise is unmatched. They made our applications faster and safer.

- CTO, State University System

Utilities · Fortinet · Managed Services · OT Security

Converged IT/OT Network and SOC for a Regional Utility

A regional utility serving 1.2M customers operating unsegmented IT/OT networks with NERC CIP compliance deadlines approaching.

  • IT/OT segmentation across 35 substations
  • NERC CIP compliance achieved ahead of deadline
  • 90% reduction in unmonitored segments
  • Zero OT security incidents post-deployment

They understood the unique challenges of utility OT environments and delivered a practical solution.

- Director of IT & OT, Regional Utility Provider

Collaboration · UCaaS · Contact Center · Managed Services

Cloud Collaboration Platform Migration for a 5,000-Seat Enterprise

A multi-site enterprise with 5,000+ employees across 30 locations running end-of-life PBX systems and fragmented conferencing tools.

  • 5,000+ users migrated in 12 weeks
  • 30 locations standardized
  • 48% improvement in first-call resolution
  • $1.8M annual savings vs. legacy PBX

BlackHawk didn't just replace our phone system - they transformed how our organization communicates.

- VP of Operations, National Enterprise

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Your environment is unique. Your outcomes can be measurable, repeatable, and operated by a team that owns them with you.

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