OneVision: Technology Lifecycle Management, Reimagined
70% of technology projects fail not in deployment, but in sustained operations. Handoffs, knowledge gaps, and reactive support erode ROI before it is ever realized.
OneVision eliminates the gap. A single platform covering Plan → Build → Operate → Manage across every pillar of your infrastructure.
Four Pillars. One Platform. Complete Lifecycle.
OneVision unifies your networking, security, datacenter, and collaboration infrastructure under a single operational methodology that delivers order, operational excellence, and continuous compliance.
Networking
Security
Datacenter
Collaboration
Order
Operations
Compliance
Strategy & Architecture
Every engagement starts with understanding your business, not just your technology. We conduct deep discovery across all four pillars to build architectures that solve real problems and deliver measurable outcomes.
Environment Discovery & Inventory
Full audit across network, security, datacenter, and collaboration infrastructure
Gap & Risk Assessment
Identify vulnerabilities, compliance gaps, performance bottlenecks, and technical debt
Architecture Design
Solution blueprints aligned to business goals, with detailed BOMs and topology diagrams
Technology Roadmap
Phased 12-36 month plan with milestones, dependencies, and quick wins
Business Case & ROI Analysis
Financial justification with TCO models, OPEX vs. CAPEX analysis, and risk quantification
Deploy & Integrate
The same architects who design your solution lead the deployment. No handoffs, no lost context, no surprises. We validate in the lab, deploy in stages, and document everything for Day 2 operations.
Lab Validation & Proof of Concept
Pre-deployment testing in our lab environment to validate design and integrations
Staged Deployment
Phased rollout with change windows, rollback plans, and stakeholder communication
As-Built Documentation
Comprehensive documentation including configs, topology, credentials, and procedures
Runbooks & SOPs
Operational playbooks for common tasks, troubleshooting, and escalation procedures
Knowledge Transfer & Training
Hands-on training for your team covering architecture, operations, and administration
Monitor & Support 24x7
Most projects fail not in deployment, but in operations. Our 24x7 NOC and SOC teams take operational ownership from go-live, resolving issues proactively before they become outages or breaches.
Monthly Operations Reports
SLA performance, incident summaries, capacity trends, and actionable recommendations
Incident Post-Mortems
Root cause analysis with corrective actions and preventive measures for every P1/P2
Compliance & Audit Reports
Continuous compliance monitoring with audit-ready documentation and evidence collection
Vendor Coordination
We manage all vendor interactions including TAC cases, RMAs, and escalation management
Proactive Threat Intelligence
Real-time threat feeds, vulnerability scanning, and patch advisories across all pillars
Optimize & Evolve
Technology degrades without continuous attention. Our Manage phase ensures your infrastructure evolves with your business through regular reviews, optimization cycles, and forward-looking refresh planning.
Quarterly Business Reviews (QBRs)
Strategic alignment sessions reviewing performance, roadmap progress, and emerging requirements
Optimization Reports
Performance tuning, policy refinement, license optimization, and capacity right-sizing
Technology Refresh Roadmaps
EoL/EoS tracking with proactive refresh plans to avoid surprise capital events
Budget & Forecast Analyses
Annual budget planning with OPEX forecasting, renewal calendars, and investment prioritization
Innovation Briefings
Quarterly updates on emerging tech, vendor roadmaps, and opportunities relevant to your environment
Built from Real-World Experience
Decades of deployments, thousands of designs — our platform is forged from field-tested knowledge. Every lesson becomes a feature. Every insight becomes an advantage.
Field-Tested Knowledge
Decades of deployments and thousands of designs inform every feature of the platform.
Scale & Simplicity
Complex infrastructure made simple through elegant architecture that scales with your business.
AI-Powered Operations
Intelligent systems that learn, adapt, and optimize — reducing manual overhead and accelerating outcomes.
Day 2 and Beyond
Built for operational reality — monitoring, scaling, and optimizing long after go-live.
Zero Gaps. Handoffs are seamless. Transitions are smooth. Accountability is maintained. Single Source of Truth. One platform, one process, one team — from discovery to ongoing operations.
Traditional IT vs. OneVision
The traditional approach fragments accountability and erodes outcomes over time. OneVision consolidates everything under a single methodology and a single partner.
A Loop, Not a Line
OneVision is not a one-time engagement. It is a continuous loop where every Manage phase feeds insight back into the next Plan phase, ensuring your technology evolves as fast as your business.
PLAN
Strategy & Architecture
BUILD
Deploy & Integrate
OPERATE
Monitor & Support 24x7
MANAGE
Optimize & Evolve
Insights from Manage feed directly into the next Plan cycle, creating a self-improving system that adapts to your evolving business requirements.
One Partner. Four Pillars. Complete Lifecycle Ownership.
Stop managing technology in silos. Let BlackHawk OneVision unify your infrastructure under a single methodology, a single partner, and a single point of accountability from strategy through continuous optimization.
Discovery Session
A business-first conversation with a senior architect to understand your goals
Four-Pillar Assessment
Comprehensive evaluation of network, security, datacenter, and collaboration
OneVision Roadmap
Tailored lifecycle strategy with phased milestones and quick wins